How does a FedEx Ground Call Tag work?
A FedEx Ground contractor will bring a preprinted label to your customer’s location and pick up the package for return. Commercial pickups are available Monday through Friday and can be scheduled for pickup no earlier than next day and no farther in advance than 14 days in the future. Residential pickups are available Tuesday through Saturday and can be scheduled for pickup no earlier than next day and no farther in advance than 14 days in the future. Up to 3 pickup attempts will be made for each FedEx Ground Call Tag request. Pickup attempts will be made on the next 3 consecutive days. When you process a FedEx Ground Call Tag request, you will not see a copy of the label. Instead, you will receive a confirmation with the tracking number(s) related to the specific FedEx Ground Call Tag request. You will receive a tracking number for each package. The details for your FedEx Ground Call Tag request will be stored in your Track/History screen.