How does b’ACT’s Early Warning process work?
In the event of a triggered car alarm, b’AT will automatically alert the BSMART Customer Support Center of the incident. Within 5 minutes, an SMS alert will be sent to the car owner while our BSMART Customer Support Center officer will attempt to contact car owner for verification. If we failed to reach the car owner or received the confirmation on the incident, the experience recovery team will be dispatched to track the stolen car. We, meanwhile, will be contacting the Police to report the incident. Apart from triggered car alarms, other b’AT will also send early warning alerts in the event of pressed Panic button, Tow-Away, Cross Country Geo-Fencing Violation (vehicle moving toward neighbouring countries), Vehicle Battery Tempering, b’AT tempering and any tempering of b’ACT wiring. When b’AT detected unauthorized (without valid Driver ID (Appendix 4)) Vehicle Ignition or Hotwiring, it will automatically initiate immobilization while alerting BSMART Customer Support Center. Hence, th
