How does BPPS keep healthcare professionals updated during the initial referral process?
Once BPPS receives the signed Statement of Medical Necessity/Prescription Form, an acknowledgment fax is sent to the referring healthcare professional the same day it is received. After the referral notification, BPPS sends weekly faxes that outline where the patient is in the reimbursement process, and later list the name and contact number of the specialty pharmacy that is shipping KUVAN to the patient. Patients approved for initial therapy are asked to contact their healthcare professional to discuss the start of treatment. BPPS contacts referring healthcare professionals if any additional assistance is needed (examples: updated medical records, confirmation of prescriptions, or assistance with answering health plan questions).