How does BPPS keep patients updated during the initial referral process?
Once BPPS receives the signed Patient Authorization Form, BPPS calls the patient within one business day to provide an introduction to the BPPS case manager and program. After the initial telephone contact, BPPS contacts the patient to discuss the results of benefit investigations for KUVAN, identify plans for addressing additional health plan requirements for coverage, or discuss patient concerns about financial issues associated with therapy. After KUVAN therapy is initiated, BPPS provides updates about the patient’s case as needed.
