How does Call Diversion work?
You may activate, change or cancel diversion settings directly through the menu of your mobile phone. Most handsets enable different diversions depending on the status of the phone for example: all incoming calls, phone busy, phone off, phone out of range, phone unanswered. Restrictions A call can only divert twice before it will end in an engaged tone. For example: Bob calls Jane’s mobile number. Jane has her mobile phone diverted to Beth’s mobile phone as she is in a meeting. Beth has her phone switched off, which is set to divert to Paul’s mobile phone. When Paul does not answer he has a diversion set to VoiceMail. Result: If Paul does not answer his phone, Bob will hear an engaged tone.
