How does involving an ombuds differ from initiating a formal grievance procedure?
The Ombuds Program is intended to help you resolve workplace situations early and before they escalate to formal or legal action. You can contact the ombuds when you need help and are unsure of where to go or what options are open to you, and/or when you want to discuss a sensitive issue in confidence. The ombuds will provide a safe forum to voice concerns, organize thoughts, assess feelings, evaluate a situation and decide on what is important and relevant to your dilemma. Here are some typical issues that an ombuds could assist with: • Concerns about careers, such as salary/promotion, termination or lack of support in your current position. • Conflicts with colleagues, supervisor, a co-worker or others in the organization. For many people, contacting the ombuds will be a safe first step. Working with the ombuds, you can explore options ranging from simply talking about your problem to pursuing a formal grievance proceeding. You determine what next steps you may take and which of the
