How does Online Mailbox integrate with our Customer Relationship Management software?
Online Mailboxes may be assigned by function or by customer depending on your needs. The end result is usually for image files to be linked by customer for easy access through the Customer Relationship Management software. When customers call, their correspondence comes up on the computer with the rest of their account information. Customer Service Representatives address customer needs more quickly resulting in more satisfied clients and a lower cost per call.
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- How does Online Mailbox integrate with our Customer Relationship Management software?