How does Palm Harbor stack up to the competition?
Frankly, my dear, we don’t give a hoot about what our competition is doing. We know we have the best value for the money in the housing industry! Our Gold Key Care plan assures our care for the customer and their complete satisfaction. Our warranty combined with our 5-Year Protection plan gives our homeowners additional peace-of-mind for continued satisfaction for years to come. We hired an independent third party consultant that calls our customers months after they move in to see how everything is going, much like J.D. Powers does in the automobile industry. From these scores, we develop a Customer Satisfaction Index (CSI) on the performance of our factories as well as our Retailers. Our managers and technicians are compensated on their CSI scores and it shows… they’re outrageously positive in pursuit of their one driving force… to completely satisfy ever Palm harbor homeowner.
