How does someone file charges against a general contractor?
Any person may prefer charges or file a complaint against a general contractor. Complaints must be properly completed on forms (sample for licensed contractor, sample for unlicensed contractor) provided by the Board, signed and returned to the Board office. All complaints received by the Board office are reviewed and assigned to a field investigator for an investigation. Once a complaint is received, written notice of the complaint and the charges are then forwarded to the licensee or general contractor for a response. Following a preliminary review of the complaint the investigator may gather additional evidence by making an inspection of the construction project or the work in question. Field investigators also may interview the Respondent contractor, fact witnesses or other individuals who are familiar with the case. When an investigation is completed the case is forwarded to the Board’s Review Committee, which then determines whether probable cause exists to recommend that the case
