How does the congestion management technique impact me and my use of the XFINITY Internet service?
With this technique, most customers will notice no change in their Internet experience. The goal of congestion management is to enable all users to have access to a fair share of the network at peak times, when congestion occasionally occurs. Congestion management focuses on the consumption activity of individual customer accounts that are using a disproportionate amount of bandwidth. As a result, and based on our experience with this technique, we have determined that the large majority of customers are not be affected by it. In fact, based on our experience, we find that on average less than one percent of our High-Speed Internet customers are affected by the approach. Our experience also shows that when our systems apply the congestion management technique to an individual user’s account, it is usually only in effect for a very brief period of time.
Related Questions
- Is XFINITY Voice or Comcast Digital Voice affected by this congestion management technique? What about other VoIP providers?
- How does the new network management technique impact me and my use of the Comcast High Speed Internet service?
- What congestion management technique applies to XFINITY Internet2Go service?
