How does the District find out about water leaks?
Generally, customers will see water where they don’t expect it to be. They contact us at 554.6666 to help determine the source of the water. Our employees also may report potential problems. Some leaks are detected during routine maintenance on the water system. Not all leaks appear on the surface. Some only can be detected using special equipment. A leaking water service requires prompt attention to get it shut off or fixed. If the leak causes damage or an accident, the property owner may have liability exposure for not attending to the situation in a timely manner.
