How does the Emergency Food Helpline work?
The first time you call the Helpline, well register you in our databank. The process takes about five minutes. Be prepared to give us your address and a contact number (so that we can match you to the nearest sources of food), information about those living in your household (so that we can connect you with an adequate supply of food) and your primary sources of income (a full- or part-time job, Supplemental Security Income (SSI), etc.). We wont ask you for specific income numbers we understand that even those working multiple jobs in Alameda County sometimes need help putting food on the table. Once youve been registered or verified, well identify Food Bank member agencies in your neighborhood that distribute food on the day and time that you need it. Our operators will place a referral or hold on a bag of food (or, in the case of a soup kitchen, add you and/or household members to the meal list). Helpline operators do much more than provide referrals for same- and next-day food. They
