How does the one-year limited guarantee work?
We screen our candidates for those who can give a minimum of a one-year commitment. We look for candidates with backgrounds that appear stable enough to keep this commitment. Since the nanny is your employee, you are welcome to have a contract with her if that would make you feel more comfortable. We give you a one-year limited guarantee. That means if the nanny leaves within the first year for any reason, we will replace her for the balance of that year. For example, Nanny #1 leaves after 4 months. Be Our Nanny owes you 8 months of nanny service and we will replace her with Nanny #2. Since we require a one year commitment from our candidates, it is possible that nanny #2 will stay beyond the 8 month balance of your one year period (for her one year period). In that event, you would be billed for the balance of the time beyond your one year period, or in this example, for 4 months at $250 per month.
