How Human Capital Management Practices Affect Organizational Performance and The Ideal Worker Norm What Power Does It Have?
Part I) Review of the Research. In the first half of the class we will scan the research evidence linking human capital management practices that recognize the transformed work force to employee, customer and organizational performance. We will review the synthesis of studies cited in the text. The research suggests that organizations which value and invest in human capital grow profits and revenues, sustain that growth over longer periods of time, and generate substantially more value to shareholders. We will consider the connection among these effects and the role of employee engagement, commitment, and resilience in organizational outcomes. Part II) The Ideal Worker Norm. We will examine the ideal worker norm as a concept. The sense of what is ideal who the A players are drives many things in organizations. It is behind the identification of future leaders, the basis for evaluating employee performance and structuring rewards, and behind decisions about which resources are essential