How important is the involvement of the CFO/Financial Controller in the negotiations of the outsourcing contract?
You could say that the CFO is the glue between business, operations and the financials of an organization and as such should be involved from the proposal stage right through to the conclusion. They play a significant role with regards to the expectations of the client when it comes to structuring deals that help achieve the overall financial goals. They also balance risk vs. return during the negotiations. Internally, their involvement throughout the process makes them the right candidate to drive the contract management process in order to fulfil agreed contractual obligations. 3. What are the biggest challenges facing the offshoring market with regards to testing? • Any testing provider, be it independent or the testing division of a full service provider, must have a high level of talent. The Indian market in particular is very competitive and therefore hiring and retaining employees is the biggest challenge. Organizations must be careful when choosing their provider, and choose th
