How is a reopened claim reported?
For non-indemnity claims, nothing needs to be sent until there is an indemnity payment made, the annual (AN) is due or the claim is closed again, in which case another final (FN) should be sent. For indemnity claims, send the appropriate SROI when the next indemnity payment is made, e.g. reinstatement of benefit (RB) or payment report (PY).