How is confidential messaging through the Ethics, business conduct and quality control (EBCQC) database accomplished?
A form available in the EBCQC database needs to be accomplished by the partner or staff member. Once this is done, a confidential e-mail is sent to our Territory Senior Partner. Who can submit comments in the appropriate form to the EBCQC database? Anyone in the Philippine firm of PricewaterhouseCoopers/ Isla Lipana & Co., including personnel on assignments outside the Philippines. What is the Ethics, business conduct and quality control helpline? It is a telephone hotline (845 29 39) which is put in place and available 24 hours a day, 7 days a week. Said helpline is used exclusively to receive complaints and allegations from third parties (clients, suppliers, regulators and others) against a PwC Philippines/ Isla Lipana & Co. partner or staff member, who may or may not disclose his/her identity. It can also be used by the firm’s partners and staff members who wish to remain anonymous but would want to seek clarification on certain issues or discuss complaints and allegations against f
