How is MetrixTrack maintained within an Enterprise?

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How is MetrixTrack maintained within an Enterprise?

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• MetrixTrack has two maintenance tracks – Context maintenance and Application maintenance • Application maintenance is managed for downtime, updates, upgrades by a 24/7 MetrixLine team which has a secure remote connection to the MetrixTrack server • Context maintenance is to manage connectors, Metric frameworks, configurations etc. which is done over the phone/email and a secure connection MetrixLine maintains to the MetrixTrack server • Overall maintenance cost and effort is brought to minimums with this very unique MetrixLine maintenance model. Enterprises dont spend time and effort maintaining and focus on core tasks.

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