How is MetrixTrack maintained within an Enterprise?
• MetrixTrack has two maintenance tracks – Context maintenance and Application maintenance • Application maintenance is managed for downtime, updates, upgrades by a 24/7 MetrixLine team which has a secure remote connection to the MetrixTrack server • Context maintenance is to manage connectors, Metric frameworks, configurations etc. which is done over the phone/email and a secure connection MetrixLine maintains to the MetrixTrack server • Overall maintenance cost and effort is brought to minimums with this very unique MetrixLine maintenance model. Enterprises dont spend time and effort maintaining and focus on core tasks.
Related Questions
- If the user’s handheld is maintaining a local database that replicates a portion of the enterprise database for each user, how much data can be maintained on the handheld?
- Can MetrixTrack scorecards be customized to every individual user in an Enterprise, there could be 100;s?
- How is MetrixTrack deployed in an Enterprise?
