How is the interface with Microsoft SMS and the ability to take an inventory snapshot of the installed network hardware/software in a distributed environment?
Remedy Discovery Services for SMS provides the integration of Remedy Asset Management with Microsoft Systems Management Server 2.0 (SMS), which takes inventory of the hardware and software on [company_nameposessive] client systems and stores the information in the SMS site database. Remedy Discovery Service 4.1 for Microsoft SMS 2.0 is designed to automatically extract the asset data collected by SMS and transfer it to either user created forms or preexisting AR System forms. Remedy supplies AR System forms designed to work with Remedy Discovery Service for SMS in Remedy Asset Management and the Asset Inventory module of Remedy Help Desk. The Discovery Service for SMS data exchange process adds new entries, marks deleted items, and updates changes to any data that is identified for exchange.
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