How is the Security Appliance supported?
Sophos provide the industry’s best technical support exclusively for enterprises, with 24/7 assistance on the hardware, operating system, and all software components. Sophos will respond directly to every support request, regardless of its nature. The Security Appliance is equipped with advanced monitoring and on-demand remote assistance technologies that deliver a new and truly superior customer support experience. These technologies ensure that every installed appliance is kept fully up to date and at its operational peak, with minimal administrative involvement.