How long does it take for a provisioning request to be fulfilled by the telecommunications vendor?
TSP users should have realistic expectations regarding when a request for provisioned services can be filled. Users should be aware that the “provisioning due date” data field which they complete on the Standard Form (SF) 315 is not necessarily the date on which service will be guaranteed. The service vendor is required to make its best effort to provide Essential and Emergency TSP services by the requested due date. A number of factors, including volume of provisioning and restoration requests and worksite accessibility, may cause unexpected provisioning delays. Note: When requesting an emergency provisioning, the user point-of-contact should be ready to accept installation of the service immediately after making the request. The point-of-contact must also be ready to accept the service on weekends or after business hours. Generally, vendor technicians will not return to sites that refuse them access because no user point of contact is available to ensure the vendor personnel can ente
Related Questions
- How do e3000 accounts who are currently getting support elsewhere or customers without any support vendor request this extended HP support?
- How long does it take for a provisioning request to be fulfilled by the telecommunications vendor?
- How do I print the Sole Source and Vendor information from a Material Request?
