How long does it take for returns to process a refund or exchange?
RGA processing time may vary depending on the product and reason for the return but generally processing time is 7-10 business days once the request is received and meets all of the following criteria: • Return with RGA or invoice number clearly identified in shipping label or on package. • Return with all original equipment, components, manuals, cables, documents, and packaging. • UPC code along with retail package. • No physical damage caused by customer or by carrier. • Item is NOT out of warranty when it is received. Please call or e-mail us for the nearest returns department.
