How much of a deposit is required to order a custom built saddle?
A. When ordering a custom made saddle, a $1,000.00 non refundable deposit is required upon placement of you order. At the time you place your order we will give you an estimated time of completion. Many factors enter into the time required to build a saddle, therefore, our estimate of completion is just that; an estimate. We have no control over our tree builders schedules, therefore, our best guess is based upon our experience with them. The same is true with our leather suppliers. We have no control over their production times which are affected in many ways such as break-downs, large unexpected orders, and receipt of materials over which they have no control. Notwithstanding our best intentions, sometimes things just happen beyond our control that slow us down. We will do our best to meet our estimate time of completion but as you to be patient when things don’t go as planned.
