How reliable is the power in Santa Clara?
According to an ongoing nationwide reliability benchmarking survey done by PA Consulting Group called Reliability Best Practices Report, SVP consistently ranks in the top quartile for several key measures of reliability. And in a set of statewide residential and commercial customer satisfaction surveys performed by RKS Research in 2002 and 2003, SVP remains at the top for several reliability performance measures when compared to other California utilities. Our high reliability is a key factor in the attraction of business to Santa Clara.