How secure is the WebEx System Management agent?
The WebEx System Management agent sends communications every fifteen minutes from the asset to fully-redundant data centers that house a library of software services to enable round-the-clock device management. These outbound communications use SSL encryption on ports 80 and 443 to report information about the asset such as the hardware and software inventory, patch status, virus information, and backup status. Because agent communication is always outbound and initiated from the client, it provides top-level security and allows you to prevent access from systems outside your corporate network. System Management works in all environments; you do not have to create holes in the firewall that might expose vulnerabilities. See the WebEx System Management security white paper for details.
