How to report a network outage?
If a network outage is noticed contact your local network administrator, so that they can diagnose if it is an internal issue. If it is suspected that such problems are attributable to the campus (vs. building) network, they should be reported immediately to 688-HELP(or 8help@osu.edu). When resolving network issues it is important to contact the help desk instead of Enterprise Networking directly, when a help ticket is created it allows us to track the issue internally along with making our call center aware in the event that your end users calls about the problem.