How will KW cardholders know which terminals are accepting chip cards?
The payment processor will work with its merchants to make them aware of each terminal”s capabilities so that the merchant and employees are aware when a chip transaction is available. When a card is presented the terminals will also play a role in communications. During the transactions, the cardholders will be directed to follow the prompts and instructions provided by the terminal – just as they do today with debit cards. At the time of launch, through various marketing and communications initiatives we plan to communicate the locations in the region that will be accepting chip. We may also provide merchants with a symbol/icon that will identify chip ready terminals (TBC).
