How will my valuables be transported safely from my home to Sterling Jewelers Gold Exchange?
Your first step is to Register. Choose how you want to send us your jewelry: whether you want to print your free UPS® insured shipping label immediately, or have us mail you a free UPS® insured shipping packet. Either way, you will immediately be assigned your unique transaction number and UPS® tracking number, and you’ll receive an email confirmation. If you need assistance please call us at 800-877-8169. We are available to help: M-F 8:30 AM – 12 AM ET, Saturday 10 AM – 12 AM ET, Sunday 12 PM – 9 PM ET, excluding federal holidays. If you printed your label online, carefully pack your items and enclose a print-out of your email confirmation, in a sturdy, sealable padded shipping envelope or box, and affix your UPS® label. If you had your shipping packet mailed to you, follow the instructions provided with the packet. When your package is ready to go, hand it to a UPS® driver, or drop it off at any UPS® location. You can find your nearest UPS® location by clicking HERE, or by calling 1
