How will the $500 deductible be charged on prescriptions filled by the mail order pharmacy?
A prescription will be subject to the new $500 deductible if the prescription is received by the mail order facility on or after January 1, 2005. Suggestion: Prescriptions that are to be filled by the mail order facility should be mailed as soon as possible in order to arrive before January 1, 2005. If the prescription is to be refilled, you may fax the refill instruction to expedite its delivery. If you fax the refill request, be certain to retain the “confirmation of delivery” receipt in the unlikely event that your fax is lost. While prescriptions that are to be filled in the mail order facility should always be mailed when you have 15 to 30 days supply still on hand, it is essential that you allow sufficient time during the holiday mail season to ensure that your prescription is received no later than December 30, 2004 (the last mail day of the year) in order to avoid the $500 deductible. Remember that prescriptions may not be refilled by the mail facility more than 30 days before
