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How will the public and merchants be informed of construction schedules and activities, and how will CLCO respond to concerned businesses and residents?

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How will the public and merchants be informed of construction schedules and activities, and how will CLCO respond to concerned businesses and residents?

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A Community Liaison and Notification Program will be in place before and during the construction period to provide information to merchants, residents and commuters. A range of communications materials and tools will be used to keep the public informed, including print and information bulletins, media coverage, road signage, and a 24-hour project telephone line. Dedicated community liaison officers will provide up to date information as well as maintain ongoing contact with local groups and businesses. The InTransitBC team will address vehicle and pedestrian access concerns by developing traffic and construction management plans, with input from the cities, businesses and residents prior to construction. We will work closely with residents and merchants to ensure the community is aware of construction activity in the area. We will also work to reduce construction-related disruption, where possible.

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