How will the switch to site-based management affect residents?
The primary difference will be that the property management office becomes the point of contact for all resident needs and requests, as many duties previously housed at the central office are relocating to the properties. Also, because site-based management demands properties become financially viable, some property managers may have to be stricter with residents who are habitually late with rent or violate lease provisions. There may also be some changes to the way programs are managed or services offered in your community.