I accidentally ordered the wrong item! What is the best way to return it and get the right one?
No problem. The best way to resolve this situation is to place a brand new order for the correct item(s) right here on our website. In the ‘Comments’ field, please let us know that you are entering a replacement order. You have 30 days from the date of purchase to return your first order for a refund. Simply mail the ENTIRE KIT (tool(s), battery, instructions) back to the address listed here. If possible, please use the same packaging the your item(s) arrived in, and write ‘RETURN – XXXXX’ (where the X’s are your Order Number) on the outside of the package. Once received, we will credit the same credit card used during checkout (less the original shipping and handling charge).
