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I am a Colorado Medical Assistance Program provider who submits electronic claims. How do I know when to call ACS EDI Services or ACS Provider Services?

April 26, 2017ACS Colorado EDI electronic medical program Provider submits

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I am a Colorado Medical Assistance Program provider who submits electronic claims. How do I know when to call ACS EDI Services or ACS Provider Services?

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Please contact ACS EDI Services at 1-800-237-0757 or 1-800-237-0044 Monday through Friday, 8:00 A.M.to 5:00 P.M. MST for the following: • Electronic claim submission enrollment • Electronic Accept/Reject report retrieval • Electronic Remittance Statement retrieval Please contact the ACS Provider Services Unit at 1-800-237-0757 or 1-800-237-0044 Monday through Friday, 8:00 A.M. to 5:00 P.M.