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I am a community pharmacist and I have just received a “new/refill” code error while trying to submit a part-fill for a monitored prescription on-line. What does that mean?

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I am a community pharmacist and I have just received a “new/refill” code error while trying to submit a part-fill for a monitored prescription on-line. What does that mean?

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Please note that the original (first fill) claim must be received and accepted by the Nova Scotia Prescription Monitoring Program to allow subsequent “refills” (part-fills) to be accepted.

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