I am attempting to sign in to MTA NetBill and getting this message, “There is a problem connecting to the virtual directory.” How do I fix this problem?

0
Posted

I am attempting to sign in to MTA NetBill and getting this message, “There is a problem connecting to the virtual directory.” How do I fix this problem?

0

This message may appear with or without a login box. If you are getting this message it is because your security settings are not correct. If you are using Internet Explorer version 5.0 or higher, do the following: 1. Open Internet Explorer. 2. Go to “Tools,” then “Internet Options.” 3. Click on the “Advanced” tab. 4. Scroll to the bottom of the “settings” box to “security” options. 5. See if the boxes next to “Use SSL 3.0” or “Use TLS 1.0” are checked. 6. If not checked, click on the boxes (it is okay if both are checked). 7. Click on “Apply” to apply the changes. After applying these changes the problem should be resolved. If you are using an older version of Internet Explorer (4.0 or older), you will need to upgrade your browser in order to obtain connectivity with NetBill. If you are receiving a generic “Internet Explorer cannot display the webpage” message, it could be for the same reason so you should check your security settings as noted above. These security settings are necess

Related Questions