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I am having trouble viewing my secure email using gmail or hotmail, what’s the problem?

April 26, 2017email Gmail Hotmail problem Secure viewing

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I am having trouble viewing my secure email using gmail or hotmail, what’s the problem?

2 Answers

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When using Gmail to open your secure emails, use the “Download” option to open the attachment in the correct format. Do not use the “View” option to open the attachment. When using Hotmail, you should “Download” (save) the attachment and then open the file from the saved location.

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When using Gmail to open your secure emails, use the “Download” option to open the attachment in the correct format. Do not use the “View” option to open the attachment.