I am on a personal rakeback program at the moment; can I still use my FPPs in FPP buy-in tournaments and in the VIP loyalty store?
A. Players on rakeback programs are welcome to use the VIP loyalty store to spend their FPPs however any customers on personal rakeback promotions should be aware that any FPPs spent in the store or on tournament buy-ins will be deducted from rakeback bonus payments. This system is in place so that no players are given double rewards for FPPs earned. For example, a customer rakes €1000 during a calendar month which would entitle them to €100 cash bonus (if on a 10% rakeback deal). However, if an item is purchased from the store or FPPs are used as a buy-in for a tournament then the value of this will be deducted from your cash rakeback payment.