I am receiving a busy signal when I try to access Teller Phone. What is wrong?
This means that Teller Phone won’t be able to process your transaction at this time due to high call volume or system maintenance. A busy signal may occur during heavy use of Teller Phone, i.e. Monday, Thursday and Friday mornings. It is suggested that users attempt to logon again as connections may become available. If this message is returned for an extended period of time there may be a technical issue that our staff is attempting to resolve. For your convenience account access is also available through our Teller Net service by visiting pfcu.com and logging on to Teller Net. Details are available at pfcu.com on the Teller Net FAQ page. • Teller Phone Message – “The account number or PIN you have entered is invalid” Teller Phone account access is automatically established when a member joins PFCU. If you receive this error message, the account number may be incorrect. Note – Member numbers are six (6) digits in length. If you don’t know your member number, contact a Member Services
