I am receiving error messages when attempting to access State Bank Financial Online Banking, why is this?
A. It could be that we are performing routine maintenance or are experiencing unexpected downtime during the time you are attempting to log-in. Whenever possible, routine maintenance will only be performed during periods of minimal usage (i.e. Sunday mornings between the hours of midnight and 5:00 a.m. EST). We will always try to notify you at least 48 hours in advance of any scheduled downtime. If we are experiencing unexpected downtime, you will not be able to access State Bank Financial Online Banking until the problem is resolved. Once the system is back up and running, you should be able to log in normally. If you continue to experience problems, please contact a State Bank Financial representative during normal business hours at (608) 784-4600. It is also important to note that State Bank Financial Online Banking requires an Internet browser with the highest level of security and 128-bit encryption. If an update is required you will receive further information. If no update is re