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I called a lodging property listed in the directory and they didn recognize Savers Club, what should I do?

April 26, 2017called club directory lodging Property recognize Savers

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I called a lodging property listed in the directory and they didn recognize Savers Club, what should I do?

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A. Immediately call Customer Service at 1-888-751-0432. Sandy Walpole, Account Manager, will contact the lodging property and follow up with you. Return to top of page Q. I made reservations at a Savers Club lodging property and was told the Savers Club rate was available. When I arrived at the property, the reservationist refused to honor the discount. What should I do? A. While at the lodging property, call 1-888-751-0432 and ask for Sandy Walpole, Account Manager for Savers Club. She will follow up with the property and straighten the situation out for you. If you cannot call while at the hotel, call as soon as possible and she will work with you to resolve the situation.