I can’t see the CCTV stream on my mobile app. What seems to be the problem?
If you cannot view the CCTV footage on your mobile app but can still view it locally, then the problem is likely related to the network ports. This ought to give you some relief knowing that there’s no issue with the equipment or the camera.
What you can do is to first check the settings and see if you’ve properly configured everything. Sometimes, the problem could be caused by the camera being disconnected from the local network.
In other instances when you normally gain access to the CCTV stream via could-based application, you need to check your firewall settings to see if it’s not blocking connections from the camera to the Internet.
CCTV systems are subject to other issues like displaying only black and white images, flickering videos, black screen, noisy footage, and poor image quality at night, among many others. You don’t have to worry about these problems and issues when you have your system installed by the experts and engineers from TLS Security. They offer the best services to ensure that you can always have remote access to the CCTV stream, whether you’re viewing via PC, tablet, or smartphone. Visit https://www.tlssecurity.com/cctv/ to know more.
