I can not see some of my old mailboxes, what is going on?
The new mail server has tighter security policy. It can have access to a specific directory of your home (~/mail, to be exact) only. If you were using an IMAP client and did not restrict the access to the mail directory, you may have created ‘folders’ somewhere else. They are not visible now. You have to login to your account and move the ‘folders’ (that will be files with names like ‘Sent’, ‘Draft’, etc.) to the directory ‘mail’. If you need assistance, see the last question. Q: I am using Thunderbird/Outlook/XY-brand of email client. I can not receive/send mail now. A: The server speaks IMAP/POP3/SMTP. Please make sure that you have enabled SSL/TLS for IMAP/POP3. We have to enforce this policy because your password will be sent through internet/intranet in clear text otherwise. Anybody who has the proper tool and minimal knowledge can steal your identity. For SMTP (sending mail), if you are physically connected to UTIAS’ intranet, no authentication is required. If you are using your
