I cannot copy a DVD movie to blank disc using Any DVD Clone. Why?

blank clone copy Disc DVD movie
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I cannot copy a DVD movie to blank disc using Any DVD Clone. Why?

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Please send us the dvdcloner.log. You can find the log file by running Any DVD Clone, and clicking menu Help >View Logs.. Or, please follow directory below to find the dvdcloner.log: XP: C:\Documents and Settings\UserName\My Documents\Any DVD Clone\ Vista: C:\Users\UserName\Documents\Any DVD Clone\ Please send us the log file as an attachment.

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