I cannot receive faxes with snappy fax, what is the problem ?
The most common problem we encounter is that the user has not put snappy fax in receive mode. There is a button on the toolbar, the button’s hint is “Monitor incoming calls”. This button is a toggle button, when clicked it will start the modem monitoring incoming calls and stay in the “down” position. When the button is clicked again, call monitoring will be terminated and the button will return to the “up” position, indicating that call monitoring is off. This button is disabled if “Advanced Call Handling” has been selected as an option. If you have enabled Advanced Call Handling and your modem will not pick up the incoming call then make sure that you have not selected “Ignore call” as the desired action for ACH when it detects an incoming call. If ACH is enabled and your modem does not detect or answer an incoming call, then disable ACH and use the toolbar button described in the preceding paragraph. Some modems just will not work properly with Advanced Call Handling. If you have AC
