I cannot remember my user name or password for accessing the FamilySearch Internet Genealogy Service. What can I do?
Follow the steps below: 1. Go to www.familysearch.org 2. Click Share, then I Have Forgotten My User Name or Password (or you can click the link at the bottom of the screen). 3. Type your e-mail address. (Make sure you use the same e-mail address you used when you registered on the site.) 4. Click Retrieve User Name and Password. You will receive an e-mail message that includes your user name and password.