I can install CrossTrak after downloading the .exe file. What am I doing wrong?
Installshield (the program CrossTrak uses to install itself on your computer) may be having problems with a file(s) located in the same directory as the program file you downloaded from the CrossTrak website. Try removing all other files from your Temp directory (or whatever folder you downloaded the crosstrak.exe file to) or move the downloaded file to its own directory, then try the installation again.