I can’t log in at a Trustive WiFi hotspot! What should I do?
If you are unable to log in at a Trustive WiFi hotspot, try the following: • Restart your computer or WiFi enabled device as this will often solve connection problems. • Check that your ‘Wireless LAN’ is enabled and that it hasn’t accidentally been deactivated. If you are trying to connect via your internet browser you should also: • Check your WiFi signal by right clicking on the ‘wireless’ icon in your system tray. Click on the Trustive WiFI hotspots SSID from the list of available signals presented in order to connect to it. • If your internet browser displays an error message such as “page cannot be displayed”, type a public website address (e.g. www.google.com) into the address bar. You should then be automatically redirected to the WiFi hotspots own landing page so that you can log in. • Check that you are typing your Trustive username and password all in lower case and that you have remembered to include the “trustive/” prefix in front of your username. If you are trying to conn
Well, there is a reason why you can’t connect, and as far as I don’t know what is that reason, I can’t give you any advice. As you were recommended by others, you can try restarting the computer and the router. In case, the problem won’t disappear, you can try checking the router’s password and maybe change it. If you don’t know how to change the router’s password, you can check this site https://router-admin.net/ip/192-168-1-2, and find more information on how to settle a router. I hope, you will find this information helpful, stay safe, and have a great day!
