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I get an ImportError mentioning pymmlibs and undefined symbol: hy36decode when launching a Glide job. How can I fix this problem?

April 26, 2017Fix glide importerror Job launching mentioning symbol undefined

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I get an ImportError mentioning pymmlibs and undefined symbol: hy36decode when launching a Glide job. How can I fix this problem?

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If launching your Glide job (Grid Generation or Ligand Docking) fails with the following printed to the terminal: Traceback (most recent call last): File “$SCHRODINGER/impact-v50112/bin/Linux-x86/glide_startup.py”, line 20, in from schrodinger.application.glide import glide File “schrodinger/application/glide/glide.py”, line 92, in File “schrodinger/infra/mm.py”, line 35, in File “$SCHRODINGER/mmshare-v17207/lib/Linux-x86/lib/python2.5/site-packages/pymmlibs.py”, line 5, in import _pymmlibs ImportError: $SCHRODINGER/mmshare-v17207/lib/Linux-x86/lib/python2.5/site-packages/_pymmlibs.so: undefined symbol: hy36decode and also includes the following when launched from Maestro: FATAL mmim_handle_start(): error launching sh $SCHRODINGER/glide -PROJ “myproject” -DISP append -COMPAT $SCHRODINGER/maestro-v85207/bin/Linux-x86 jobname.in -HOST “localhost”. then you may be running into a library incompatibility between the original 2008 release (Glide v50112) and the newer mmshare (v17207) from ou