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I have an existing ATO digital certificate, but when I try to register for an AUSkey, the system is not recognising my certificate. What should I do?

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I have an existing ATO digital certificate, but when I try to register for an AUSkey, the system is not recognising my certificate. What should I do?

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You must register for an AUSkey from the computer on which your existing ATO digital certificate is installed and have the Common-use signing interface (CSI) software installed on the computer. The AUSkey registration system may take up to 10 seconds to detect your ATO digital certificate. For more information visit Register for an AUSkey.

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