I have booked a flight using the Welcome Aboard Passes and now need to make changes. How can I make changes?
All Flight Pass bookings, as well as changes to existing Flight Pass bookings must be made online at aircanada.com, or through your travel agent. Exceptionally, Call Centre assistance is available when change to flight is imminent and is outside Travel Agency hours. Prevailing Call Centre Service fee applies. Please note that all flight pass bookings must be cancelled 1 hour prior to departure. Any Flight Pass bookings not cancelled will be subject to a $150.00 no show fee. The penalty for not cancelling a Welcome Aboard Pass booking is $150.
